Technical IT Manager

About 

Mayk Ideas is a marketing and growth advisory consultancy, providing firm, brand and talent strategies and execution capabilities that impact revenue, brand visibility and equity, talent perception, M&A and succession. We serve challenger brands and industries ranging from financial and professional services, technology, and impact sectors.

What you’ll bring

The Technical IT Manager will ensure seamless and secure IT operations, empower users with efficient technology solutions, and drive innovation for the Company through strategic management of networks, hardware, and systems leveraging diverse technologies. You are a hands-on, results-driven, innovative leader with a proven record of success in IT operations, building and transforming IT infrastructure and delivering strategy and solutions that align with the Company goals. You will have gained your experience managing the project life cycle in departments such as Network, Cybersecurity, Communications, Software Development and/or Help Desk.

What you’ll do

Systems Implementation and Administration:  Implement cloud-based solutions and open-source technologies where suitable, and regularly assess hardware and network efficiency.  Effectively administer and manage all the Microsoft 365 resources including windows servers, active directory, email, security, SharePoint sites, teams, azure, etc.

Infrastructure Optimization: Optimize IT infrastructure for cost-effectiveness and performance, ensuring robustness and scalability for our small firm’s needs.

Project Management: Participate in, as well as people and project manage IT group (developers, IT systems, vendors, team end users).

Documentation: Create and maintain all organizational IT and client/end user documentation for  and provide roll-out guides and learning in-person; in remote learning sessions; etc. (Windows and mac related)

User Empowerment: Enable users to maximize productivity by providing user-friendly, integrated Microsoft and Adobe solutions.

Foster a user-centric IT culture through training and support, ensuring seamless integration of technology into daily workflows.

Security and Compliance: Establish and maintain robust security protocols to protect company data and ensure compliance with industry standards. Regularly update and audit security measures to mitigate risks associated with cloud and open-source technologies.

Innovation Leadership: Champion innovation by staying informed about emerging technologies and recommending strategic adoptions. Lead pilot projects for testing new technologies that align with the company’s goals and budget.

Strategic IT Planning: Develop and execute a comprehensive IT strategy aligned with the company’s business objectives.  Collaborate with senior management to ensure that IT investments and initiatives contribute to the firm’s growth and competitiveness.

What you’ve got

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred.
• Extensive experience in IT management, including leadership roles in Microsoft technologies and open source environments. Ideally, 10+ years in technical roles with increasing responsibilities.
• Industry experience in professional services,
• Strong knowledge of hardware and software management, infrastructure management, and network administration.
• Proven expertise in strategic planning, budgeting, and vendor management.
• In-depth understanding of IT security practices and compliance requirements.
• Excellent leadership, communication, and interpersonal skills.

You should be familiar with the following technologies:

• Microsoft cloud computer services – Azure, Microsoft server technologies, SharePoint
• Administration – * Terminal Services, Active Directory (AD), Primary Domain Controller (PDC), Domain Controller, Windows Server domain, Windows Internet Naming Service (WINS), Remote Desktop Protocol (RDP),  Systems Management Server
• Windows Server 2012/2016/2019 (R2)/2022, Windows 10/11, Hyper-V, VMware
• DNS | LAN | WAN | VPN |Wireless Access Points | AnyConnect | VOIP
• Macros, C#, ASP.NET, Microsoft SQL, Website Design and Development, Zoho
• IT Audit | Veeam | Veritas
• Camera Systems, Alarm Systems, Building Security
• Policies, Governance, Data Classification, Network Security, Asset Management
• TeamViewer, LogMeIn, GoToConnect, RDP, Connectwise
• Project management, Project Presentation, Webinar, Zoom, Teams, DocuSign
• Bitdefender, MacAfee, Symantec, Data Sanitization
• Executive Relations,| Cybersecurity, Vendor Management
• Budgeting, Hiring, Mentoring, Adaptability
• Backups, disaster recovery plan
• Microsoft 365 and Microsoft Teams; Dynamics 365, Visual Studio, Microsoft Power Platform (Power BI, Power Apps, Power Automate), Microsoft Security
• Hardware: Dell Servers, Dell Monitors, Microsoft Surface Laptops, Lenovo Laptops, Sophos, APC/Scheider Batteries, Ubiquiti Cameras, Access Systems

What we offer 

If you love what you do, you should love where you do it. Why you’ll love working at Mayk…

Diversity & Community 

With our diversity of skills, perspectives and backgrounds, we can ideate, create, and innovate like no other. Diversity is part of who we are, and essential to our success.

Ownership & Impact 

Here, every voice matters. We’re organized into small teams, each focused on client’s growth.

Trust & Collaboration 

Successes and failures are won together at Mayk in our teams. Win, lose, and learn, we’re on this path together.

Professional Growth 

We offer a competitive salary and benefits package, as well as opportunities for professional growth and advancement.

Join us and help create a bright future for brands and businesses

• We are engaged, resourceful and we always find a way to support growth initiatives of companies through important milestones. Every member of the team has mental agility with the ability to juggle multiple projects/initiatives simultaneously.
• We use communication and tech to level the playing field. Technology and data connect people and brands from all over, building businesses with entrepreneurial partners.
• We build campaigns and connections our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to help them not only grow their pieces of the pie – but enlarge the pie. And to do that these businesses need ideas, talent, brand and infrastructure.
• We are curious and creative: We always find a way to get things done and come up with creative solutions to whatever problems are standing in our way. We lead with creativity in our decision making and reason.

We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re special and can bring first-hand experience and empathy for the growth journey, tell us your story! Even if you (or your team) don’t fit all the desired requirements.

Let’s Get this Started!

Please submit a cover letter, copy of your resume and/or a short video pitch. The link to your video (approx. 1-5 min) and your portfolio should be included in your resume or cover letter. [Video pitches get first priority 😊]

Why are you the right person for the role?  In cover letter and/or video this is what we are expecting:

• Two or three sentence summary about your academic and/or professional background.
• Specific accomplishments from your background that explains how you fit with our candidate description above.
• Tell us about a special project you worked on and what your biggest accomplishment was.
• Do you wish to be considered for full-time permanent and/or contract employment?

Please remember to submit your resume, link to your portfolio, cover letter/video pitch and include answers to the questions above. There is no word limit for your letter, but we’d prefer that you limit your answers to one page. Use the following format as the subject line for your submission “[Your Name] – [Role Title] Application”.

We look forward to meeting you!

AODA statement  

We thank you for your interest in pursuing a role with Mayk, however, only those to be interviewed will be contacted.  Mayk is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act (AODA). Mayk is an equal opportunity employer and will attempt to accommodate persons with a disability during the recruitment process and accommodation will be provided upon request.